Terms of service

Tattoo & Piercing Terms & Conditions

Last Updated: July 2026

These Terms & Conditions apply to all tattoo and piercing services provided by Haywood Innovations (Pty) Ltd, trading as Haywood Tattoos & Piercings. By booking an appointment, paying a deposit, or receiving a service, you acknowledge that you have read, understood, and agreed to these terms.

1. Age Requirement

Clients must be 18 years or older to receive a tattoo or piercing without parental or legal guardian consent.
Valid government-issued identification may be requested before any procedure.
Haywood Tattoos & Piercings reserves the right to refuse service if satisfactory proof of age cannot be provided.

2. Health Declaration

By proceeding with your appointment, you confirm that you have disclosed any relevant medical conditions, including but not limited to:

Diabetes
Epilepsy
Blood clotting disorders
Heart conditions
Allergies
Pregnancy or breastfeeding
Skin conditions
Autoimmune disorders
Infectious diseases
Use of blood-thinning medication
Any condition that may affect healing

Failure to disclose relevant medical information releases Haywood Tattoos & Piercings from liability arising from undisclosed conditions.

3. Client Responsibility

The client confirms that:

They are not under the influence of alcohol or recreational drugs.
They are mentally and physically capable of consenting to the procedure.
They understand that tattoos and body piercings involve permanent or semi-permanent body modification.
They have had the opportunity to ask questions before the procedure begins.

4. Deposits

All bookings require a non-refundable deposit.
Deposits secure appointment time and cover consultation, preparation, artwork, and scheduling.
Deposits are deducted from the final price of the service.
Deposits are not transferable to another person.

5. Rescheduling

Appointments may be rescheduled provided at least 48 hours’ notice is given.

Failure to provide sufficient notice may result in forfeiture of the deposit.

6. Late Arrival

Clients arriving more than 15 minutes late may have their appointment cancelled or shortened depending on availability.

A new deposit may be required to rebook.

7. No-Shows

Failure to attend an appointment without prior notice will result in:

Loss of deposit.
A new deposit being required before another appointment can be made.

8. Right to Refuse Service

Haywood Tattoos & Piercings reserves the right to refuse service if:

The client appears intoxicated.
The client behaves abusively or aggressively.
The requested design promotes hate, discrimination, or illegal activity.
The requested placement is considered unsafe.
The client’s health presents an unacceptable risk.
The artist believes the tattoo or piercing cannot be completed safely or to the required professional standard.

9. Design Approval

Before tattooing begins:

Clients are responsible for carefully checking spelling, dates, placement, sizing, and design.
Once the tattoo has started, no refunds or free corrections will be provided for approved artwork, spelling, or placement errors.

10. Colour & Healing

The client understands that:

Tattoos and piercings heal differently from person to person.
Ink colours may fade over time.
Healing results cannot be guaranteed.
Touch-ups may be recommended after healing.

11. Aftercare

Clients agree to follow all aftercare instructions provided.

Failure to follow aftercare instructions may lead to:

Infection
Poor healing
Colour loss
Scarring
Jewellery complications

Haywood Tattoos & Piercings cannot be held responsible for complications resulting from improper aftercare.

12. Piercing Jewellery

Only professional-grade jewellery supplied or approved by Haywood Tattoos & Piercings should be worn during healing.

Changing jewellery too early or using unsuitable jewellery may interfere with healing.

13. Infection & Allergic Reactions

Although strict hygiene and sterilisation procedures are followed, all tattoos and piercings carry inherent risks including:

Infection
Swelling
Bruising
Allergic reactions
Bleeding
Scarring
Rejection or migration of jewellery

The client accepts these risks before proceeding.

14. Photography

Haywood Tattoos & Piercings may photograph completed work for portfolio, educational, or marketing purposes.

Clients who do not wish to be photographed must notify staff before the procedure begins.

15. Refund Policy

Due to the permanent nature of tattoos, piercings, artwork preparation, and hygiene regulations:

Deposits are non-refundable.
Completed services are non-refundable.
Dissatisfaction based solely on personal preference after approval does not qualify for a refund.

Where appropriate, management may offer a touch-up or other reasonable solution at its discretion.

16. Mobile Appointments

For mobile appointments:

A clean, well-lit, safe working area must be provided.
Pets and unnecessary visitors should be kept away during the procedure.
The artist may cancel the appointment if the environment does not meet hygiene or safety standards.

17. Limitation of Liability

Haywood Tattoos & Piercings, its artists, employees, and representatives shall not be liable for complications arising from: